Runs on your existing systems
Email, spreadsheets and whatever CRM you already use. Nothing to install, migrate or retrain branch staff on — the service fits around how your agency already works.
No migration
For multi-branch UK letting agencies
Your referencing chased, certificates tracked, landlord reports sent, every enquiry followed up — done for your branches, and nothing sends without your sign-off.
A managed back-office service for multi-branch letting agencies. We set it up and run it for you — for less than half the cost of a £30–40k admin hire.
- Runs on your existing systems
- Approval before send
- Weekly written record
Clear path: a £499 refund-guaranteed Admin-Leak Audit first, credited in full against a fixed-scope pilot (£1,500–£3,000) — outcome-guaranteed: the agreed hours back each week, or your money back. A human reads every message.
See it in action
What it looks like working while you sleep.
A short look at the system quietly clearing lettings admin overnight — references chased, certificate renewals flagged, landlord reports prepared — so your branches open with the chasing already queued for sign-off, not waiting to be started.
What we run for you
Five named workflows, not a generic demo.
The back-office chasing that drowns multi-branch letting agencies — picked up, run for you, and put in writing every week.
Referencing chasing
Applicants, guarantors and referencing providers chased until the file is complete — so lets stop stalling.
Certificate tracking
Gas safety, EICR and EPC expiry dates tracked across the book, renewals chased before anything lapses.
Landlord monthly reports
A written report per landlord, prepared and sent on schedule with your sign-off — before they chase you.
Enquiries & renewals
Every enquiry followed up until booked or closed, and tenancy renewal dates flagged and chased early.
How you stay in control
Your systems. Your sign-off. A written record.
We start with the one workflow leaking the most hours, prove it in writing, then add the next. Nothing changes about how your agency works — except the chasing stops being dropped.
Approval before anything sends
Every message to an applicant, tenant, landlord or referencing provider is drafted in your agency's wording and queued for your sign-off. Nothing sends without your yes.
You decideWeekly written record
Every week: what was chased, what came back, what's still waiting and what's blocked — a written record you can put in front of a landlord or a partner.
In writing, every week
How it works
Five steps from "the chasing keeps getting dropped" to "it's handled, weekly".
The workflows are run by Andy using AI agents under his direct control — nothing sends without your sign-off. Here's the path from first call to weekly written record.
Step One
The £499 Admin-Leak Audit
A 30-minute call plus a written report within 5 working days pricing every leak we find: unchased references, lapsed certificates, missed enquiries, stalled renewals. If it's not worth it, full refund — and the £499 is credited in full against your pilot.
Unchased referencesPRICED
Certificates near lapsePRICED
Stalled renewalsPRICED
Step Two
Your rules get captured
Who may be contacted, the wording your agency uses, what escalates to a person, what must never be promised. The workflow is built around how your branches already run — on your existing systems.
Agency wordingSET
Contact rulesSET
Approval rulesSET
Step Three
The chasing runs daily
References, certificates, enquiries and renewals are watched and chased every day. Andy runs the system using AI agents under his direct control — your branches don't learn any software.
Guarantor form chasedDAILY
EICR renewal flaggedDAILY
Enquiry follow-up draftedDAILY
Step Four
Everything waits for your sign-off
Every outbound message sits in an approval queue in your agency's wording. You approve, it sends, it's logged. Nothing sends without your sign-off.
REF-118 · Reference chaserAPPROVAL
CERT-42 · Gas safety renewalAPPROVAL
REP-07 · Landlord reportDONE
Step Five
Proof in writing, every week
A weekly written record of what was chased, what came back, what's waiting and what's blocked — measured against the hours-back target we agreed. When a workflow proves itself, we add the next.
Week 1 · record delivered
Week 4 · hours-back target reviewed
Week 12 · next workflow scoped
What you actually get
The tangible parts of a managed back-office.
Not software your branches have to learn — a running service with a named person behind it, a private setup built around your agency, and proof in writing.
Five named workflows
Referencing chasing, certificate tracking (gas safety, EICR, EPC), landlord monthly reports, enquiry follow-up and renewal reminders — run for your branches.
An agency-only setup
Your process notes, templates, contact rules and banned actions captured privately — used only for your agency, never pooled with anyone else.
Your existing systems
The work runs on your current email, spreadsheets and CRM. Where a browser or business tool is needed, it runs in a dedicated secure workspace, separated from other clients and supervised by Andy.
A named, accountable person
Setup, day-to-day running, monitoring and weekly improvement handled directly by Andy — using AI agents under his direct control, not handed off to a junior team.
Approval before send
Messages to applicants, tenants, landlords and providers — plus anything involving money, bookings or records — are paused for your approval. Nothing sends without your sign-off.
Weekly written record
What was chased, what came back, what's waiting, what's blocked — visible proof of the hours coming back, every week.
Admin-Leak Audit · £499 · refund-guaranteed
Start by pricing the leak — not by buying anything.
£499 Admin-Leak Audit — a 30-minute call plus a written report within 5 working days pricing every leak we find: unchased references, lapsed certificates, missed enquiries, stalled renewals. If it's not worth it, full refund. The £499 is credited in full against your pilot.
You keep the written report either way. If the numbers say this wouldn't pay for itself in your book, the report will say that too.
For context: the full service, if you go on to run it, costs less than half a £30–40k-a-year admin hire. No payment is taken on this site — we invoice after a short fit call.
Book your £499 Admin-Leak AuditWhat the audit gives you
- A 30-minute call about your branches and book
- A written report within 5 working days
- Every leak priced: unchased references, lapsed certificates, missed enquiries, stalled renewals
- A recommended first workflow with an hours-back target
- Full refund if it's not worth it
- £499 credited in full against your pilot
- Not financial advice. No guaranteed savings.
Behind the service
Run by a named, accountable person — not a faceless tool.
My Own Agent is set up and run personally by Andy, who runs the admin of his own businesses on the same system every day. The workflows are run by Andy using AI agents under his direct control — nothing sends without your sign-off.
You're not getting an off-the-shelf chatbot, a junior team, or a generic agency build. You're getting the same setup, the same approval discipline, and the same weekly written record he relies on for his own work — tailored to your agency, and run end-to-end by the person who built it.
- Runs this system in production, daily The same setup runs the admin of his own businesses — not demos, slide decks, or one-off prompt tweaks.
- Same playbook he uses on his own businesses Private per-client setups, approval queues, weekly written records — all proven on his own operating work first.
- End-to-end, no handoff Andy personally handles your setup, day-to-day running, and the weekly record. You don't get bounced between account managers and engineers.
Why this exists
Letting agencies don't need another platform. They need the chasing actually done.
Branch teams already know what needs chasing — there is just always more of it than the day allows, and follow-up is the first thing a busy branch drops. My Own Agent exists to do that chasing for you, in your wording, with your sign-off, and to prove it in writing every week.
5
Named workflows: referencing, certificates, landlord reports, enquiries, renewals
0
New systems for your branches to learn — it runs on what you already use
1
Weekly written record of everything handled, waiting and blocked
100%
Of outbound messages wait for your sign-off
Costed guide
See where letting agencies leak admin hours before you book anything.
Read the Admin-Leak guide for a concrete teardown of one follow-up workflow, how it runs when it never gets dropped, and a conservative public-data model of what the same leak costs per branch.
Read the Admin-Leak guide1
Worked example of a chasing workflow that keeps running
Public
Cost model based on cited industry data, not invented case studies
£499
Audit step that prices the same leaks in your actual book
0
Client claims used before there are real client case studies to cite
Pricing
A ladder, not a leap — each step pays for the next.
Every step is priced against the alternative your agency already knows: a £30–40k-a-year admin hire. The whole ladder costs less than half of one.
£499 audit → £1,500–£3,000 pilot → £1,500–£2,500/month
How working together starts.
First, the £499 Admin-Leak Audit — a 30-minute call plus a written report within 5 working days pricing every leak we find. Refund-guaranteed, and credited in full against your pilot.
Then a fixed-scope pilot at £1,500–£3,000: one workflow set up and run across your branches, outcome-guaranteed — the agreed hours back each week, or your money back. We agree the workflow, the approval rules and the hours-back target before anything runs.
If the pilot proves it, ongoing running is £1,500–£2,500/month — the proven workflows kept running, approval-gated, on your systems, with the weekly written record. Monthly rolling, no lock-in, and still less than half the cost of a £30–40k admin hire.
No payment is taken on this site. Everything starts with a 15-minute fit call before any invoice.
Book your £499 Admin-Leak AuditWhat the pilot includes
- One of the five workflows, set up and run across your branches
- Your wording, contact rules and approval rules captured privately
- Runs on your existing email, spreadsheets and CRM
- Every outbound message queued for your sign-off
- Run by Andy using AI agents under his direct control
- Weekly written record against the agreed hours-back target
- Outcome guarantee: the agreed hours back each week, or your money back
- £499 audit fee credited in full
FAQ
Honest answers, before you book.
Do our branches need to learn anything?
No. The service runs on your existing systems — email, spreadsheets and whatever CRM you already use. Your team's only new job is approving messages before they send.
Who actually does the work?
The workflows are run by Andy using AI agents under his direct control — nothing sends without your sign-off. You deal with one named, accountable person, and every action lands in the weekly written record.
Does anything send without our approval?
No. Every message to an applicant, tenant, landlord or referencing provider is queued for your approval before it sends — along with anything involving money, bookings or record changes.
Does it replace our negotiators or property managers?
No. It removes the repeated chasing, tracking and report-writing — not the judgement or the relationships. Your team decides what is said; the service makes sure it actually gets said, on time.
Is this a self-serve SaaS?
No. This is a managed service. There is no dashboard to learn, no seats to license, no prompts to write. It is set up and run for you, and you judge it on the weekly written record.
What exactly is the £499 Admin-Leak Audit?
A 30-minute call plus a written report within 5 working days pricing every leak we find: unchased references, lapsed certificates, missed enquiries, stalled renewals. If it's not worth it, full refund. The £499 is credited in full against your pilot.
What does the full service cost?
After the £499 audit: a fixed-scope pilot at £1,500–£3,000 (outcome-guaranteed — the agreed hours back each week, or your money back), then ongoing running at £1,500–£2,500 per month. Less than half the cost of a £30–40k admin hire.
Which agencies is this for?
Multi-branch UK letting agencies — typically 3–10 branches or 500+ managed properties. If your book is smaller, the audit will tell you honestly whether the numbers work.
Can I just buy it online?
No. It starts with a short fit call, then the audit is invoiced manually. No payment is taken on this site.
Is this financial advice or a savings guarantee?
No. The audit report prices the leaks we can evidence in your book and workflows. It is not financial advice, and outside the specific pilot outcome guarantee there are no savings or ROI promises.